Delivery to UK is £3.50 (free on orders over £15). All orders will be delivered within 3 - 5 working days by Royal Mail or courier (Monday - Friday not including bank holidays). Please ensure you have the package delivered to an address where someone will be present to receive it in order to avoid any disappointment. Royal Mail leaves a 'Something for you card' when an item is too big for your letterbox and no one is available to take delivery. Check the card to see how long you should wait before attempting to collect and what ID you will need to take with you. If you cannot get to your local delivery office to collect it, you may be able to make a redelivery arrangement directly with Royal Mail to get your item to you. Parcels not received or collected that are returned to us will be subject to a repeat delivery charge.
Delivery to Europe is £16.50 and the rest of the world is £25.00. We will use international tracking services where available. Larger orders (over 1.25 kg) may be subject to additional shipping charges. If this is the case, we will contact with you with a revised delivery price prior to dispatch. We ask that you allow 15 working days for orders to arrive however the items are usually delivered within 7 - 10 days after dispatch.
We do everything we can to meet the delivery times specified in this section. However, delivery times may occasionally be affected by factors beyond the control of Mazawattee Tea and therefore cannot be guaranteed. Please note we cannot be held accountable for any delays in customs clearance. We cannot be held liable for any import duties payable on orders made and recommend that all customers make themselves aware of such charges before ordering.
We do not ship to PO Box addresses or freight forwarding addresses. If you do not see your country on the list at the checkout, please contact us. We ship to most countries, however at this time we are unable to ship to Afghanistan, Azerbaijan, Armenia, Belarus, Burma (Myanmar), Democratic Republic of Congo, Egypt, Eritrea, Republic of Guinea (Conakry), Guinea- Bissau, Haiti, Iran, Iraq, Ivory Coast, North Korea, Lebanon, Liberia, Libya, Sierra Leone, Somalia, South Sudan, Sudan, Syria, Tunisia, Ukraine (Crimea/Sebastopol) and Zimbabwe.
Once Mazawattee Tea has processed and received your payment in full, we will deliver your order. You can securely order online with: