This website is owned by The Mazawattee Tea Company Limited ("Mazawattee Tea", "Mazawattee", "our", "us" and "we"), mazawattee-tea.com and mazawattee-tea.co.uk ("website"). Please read this carefully. By using or submitting an order on the website, you are agreeing to the terms and conditions below.

To shop with us you must be eighteen years of age or over. We sell goods only for personal non-commercial use.


We will confirm acceptance of your order by using the website. At this point of acceptance, the purchase contract will be made and we will supply the goods to you in accordance with your order unless we have notified you that we do not accept your order, or you have cancelled it. Although we take all reasonable care to ensure that all descriptions, details and prices of the products appearing on the website are correct at the time when they were entered onto the system, the information appearing on the website at any time may not reflect the exact position at the moment you place an order. We make every effort to ensure that they are as accurate as possible. We reserve the right to make changes to the website without prior notice.


You are expected to pay the product price that is set out on the website at the time you place your order plus any other charges applicable. The prices quoted on the website apply only to products sold via the website. All prices are shown in £ sterling and include VAT where applicable (no VAT on tea). Payment may be made by card, the payment cards accepted by us are those listed on the website on the date of which your order is placed. To ensure that your payment card is not being used without your consent, we will validate the name, address and other personal information supplied by you during the order process against appropriate third party databases. We reserve the right to terminate our agreement with you if we are refused authority for payment or reasonably believe that payment will be refused at any time.

Once the order has been dispatched it becomes the responsibility of the delivery company until it reaches you when responsibility passes to you. For delivery information, cancellations, refunds and faulty goods, please go to the delivery page.


We would like to hear from you if you have any complaints or feedback about our products or services.


Our maximum liability arising out of any order for the supply of goods to you under this contract will be limited to the retail price of goods contained in that order.

The website may provide links to third party sites. These links are provided for your information only. Third party sites are not operated or controlled by Mazawattee. You agree that Mazawattee is not responsible or liable for any such third party sites.

We shall not be liable for damages or losses of any kind that you may incur from your use of or if you were unable to access the website. You agree that use of the website is at your own risk, and it is your responsibility to ensure that you have the suitable hardware and software to safely use the website.


You hereby indemnify Mazawattee and undertake to keep Mazawattee indemnified against any losses, damages, costs, claims, liabilities and expenses incurred or suffered by Mazawattee arising out of any breach by you of any provision of these terms and conditions.


The * promotion/coupon code is valid up to *. The discount will be applied to all qualifying products when the valid code is entered. The code does not apply to delivery charges. The code cannot be used with any other promotions or discounts. The promotion applies while stocks last and are subject to availability. No cash alternative can be offered. We will not give credit or a cash equivalent for any unused part of the code. The code must be used online. No adjustments can be made on previous purchases. Only one code can be redeemed per transaction. If you're returning part of an order that had a promotion code applied, your refund will be for the full amount minus the discount applied. We reserve the right to withdraw this promotion at anytime.

Mazawattee is offering each of those who enter the competition, a chance to win * which has a total retail value of *. No purchase is necessary to enter the competition, however, internet access is required. By participating in the competition, all entrants and claimants will be deemed to have accepted and be bound by the terms and conditions. To enter the competition, you simply have to follow the respective guidelines. Entrants must be at least 18 years of age, residents of the UK and not employees of Mazawattee, their immediate families, their agents or anyone else connected with the competition.

You agree to hold us harmless from any liability, losses and damages of any kind resulting from your participation in the competition. There is a limit of one entry per person to the competition. Entries on behalf of another person will not be accepted and joint submissions are not allowed. No automated, bulk, multiple, third party or consumer group entries are permitted.

The competition period will run from * to * inclusive. Any entries after this will not be counted. The winners will be announced by *. Mazawattee reserves the right to verify all entries and to disqualify you if your conduct is contrary to the spirit or intention of the competition. If you are successful in winning, Mazawattee reserves the right to use your name, highlighting you as the winner on the respective social media platform and/or by email.

* winners in total will be selected in a random draw by Mazawattee from all valid entries received during the competition period. The selected winners are final and this will be binding. Each prize will be delivered to the winner within 14 days of the winner confirming their details. Mazawattee accepts no responsibility for the prize being lost, damaged or delayed in the post. The prize is non-transferable, non-refundable and there are no cash or other alternatives. Mazawattee may withdraw or cancel the promotion for any reason and at any time. Mazawattee reserves the right to amend these terms and conditions without notice.


We use a secure socket layer (SSL) encryption to allow a secure connection. You can tell when the web page you are using is secure as the beginning of the webpage will change from HTTP to HTTPS in the browser address window with the 'S' standing for 'secure'. Users will also notice a padlock appear either next to your browser address window or at the bottom of your browser window. The symbol of the padlock means that the connection to the webpage is secured. The website identity has been verified by a trusted authority and provides a valid certificate for the web address you are trying to reach.


These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the English courts.

The content of the website and the content identifying Mazawattee is protected by copyright, trademarks and other intellectual property rights. You may use the content for your own personal and non-commercial use only. Any modification or its use for any other purpose is a violation of the proprietary rights of Mazawattee. The registered company address for The Mazawattee Tea Company Limited is 14th Floor, 33 Cavendish Square, London W1G 0PW, UK. Registered in England. The company registration number is 01421404 and the VAT number is 244 8272 95.


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