FAQs

HOW DO I MAKE THE PERFECT CUP OF TEA?

Place one tea bag per cup. Pour freshly boiled water (85°C for green tea) over the tea bag and allow to brew for 2-3 minutes, or longer according to how you like it. Alternatively, place one tea bag per person into a warmed teapot and allow to brew as above. Remove the tea bag(s). Add milk or lemon if preferred. Stir and enjoy.

IS YOUR TEA FAIRTRADE?

We are committed to ethical trading so sourcing Fairtrade tea is a logical choice for us. Fairtrade provides a better deal for producers in developing countries and creates opportunities for farmers and workers to improve their lives, their communities and protect their environment. 

IS YOUR TEA RAINFOREST ALLIANCE CERTIFIED?

We use tea from Rainforest Alliance Certified farms that have environmentally and socially responsible practices. Our tea comes from all over the world and helps support a healthier planet and an improved quality of life for farming communities. 

WHY TEA BAGS?

Our loose leaf pyramid tea bags contain just the right amount of tea and gives the leaves more room to diffuse, resulting in a perfect tasting cuppa without all the hassle of brewing loose leaf tea. They are also made from plant starch which makes them biodegradable and eco-friendly.

ARE YOUR TEAS ORGANIC?

We source tea from various tea plantations around the world that meet our high standards. To maintain these standards, we sometimes choose tea which may not be organic.

DOES TEA HAVE CAFFEINE?

All tea comes from the plant Camellia sinensis, which naturally contain low levels of caffeine. Tea typically has 20mg of caffeine per 100ml serving. It's a healthy amount to give you a boost when you need it without keeping you awake all night.

IS TEA SUITABLE FOR MY DIET?

It is suitable for vegetarians and vegans.

IS TEA GOOD FOR YOU?

All tea comes from the plant Camellia sinensis, which contain many types of antioxidants. Tea can have numerous health benefits including protection from cardiovascular disease, boosting your immune system and lowering the risk of developing cancer. It can also boost mental stimulation, help with digestion and weight loss to name a few.

WHY ISN'T MY COUPON CODE WORKING?

The coupon code is valid up to the date specified. The code does not apply to delivery charges and cannot be used with any other promotions or discounts.

HOW MUCH IS DELIVERY?

Delivery to UK and Ireland is £2.99. Delivery to Europe is £16.50 and the rest of the world is £19.50. Go here to find out more about delivery.

WHEN WILL MY ORDER ARRIVE?

All orders to UK and Ireland will be delivered within 3 - 5 working days (Monday - Friday not including bank holidays). For Europe and the rest of the world, we ask that you allow 15 working days for orders to arrive however the items are usually delivered within 7 - 10 days after dispatch. Go here to find out more about delivery.

CAN I STOCK MAZAWATTEE TEA?

We believe anywhere that sells or serves tea should do so with delicious and quality tea. So, contact us here with your requirements, whether it be a for a bespoke blend or some tea tips, and one of our tea experts will get back to you.


Couldn't find the answer to your question? Feel free to contact us, we're here to help.

 

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